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INCREASE IN TARIFF; HOW TO SUSTAIN TELCOS AND SATISFY CUSTOMERS
FRICA’s largest telecom market is in turmoil. Uncertainty mixed with outrage deepened after the telcos implemented a 50 per cent tariff hike on February 17, 2025.Concerning the hike, the Mobile Network Operators (MNO) are on one side. On the other side are the consumers, who are aggrieved by the increment amid woeful services. Both sides […]